Current Job Postings


Quebec City


Software developer

  • Department: R&D
  • Permanent, full time

In order to offer new IOT solutions, Gecko Alliance is looking for a talent software developer to be part of the R&D team.

Your technical expertise will keep us at the cutting edge of the technologies available on the market. Your personality will help us improving as a team and exceed our limits in a pleasant and motivating work environment.

Responsibilities:

  • Programming smartphones’ applications
  • Server and interface design programming to existing solutions and applications such as: Alexa, SalesForce, Visual Manufacturing, Google Home, Firebase and more;
  • Providing technical solutions for our customers and our market’s needs;
  • Providing an estimated time and value for a given project and optimize the effort to be deployed
  • Continuous improvement;

What we have to offer:

  • Very friendly working atmosphere with low employee turnover;
  • Multidisciplinary team work (electronic, software, mechanical and industrial);
  • Flexible schedule;
  • Agile environment approach: a dynamic and innovative project management system, focused on the goal to be achieved and not the rigid follow-up of a plan;
  • Possibility to develop several new skills

Requirements

  • Minimum of 10 years of experience in software development for: Web, apps (Android and iOS), and customer/server interface.

Considered as an asset:

  • RTOS programming knowledge
  • Sales or customers’ service knowledge
  • Agile environment knowledge

Skills and education:

  • Bachelor's degree in Computer Engineering;
  • Required qualities: creative, versatile, curious and motivated engineer;
  • Known for your excellence in analytical and problem-solving skills;
  • Great team spirit;
  • Showing strong communication skills;
  • Being comfortable with changes;
  • Ability to work with short deliverables.

Assets:

  • Knowledge of Xamarin, Git, Firebase, Alexa, Google Home and SalesForce;
  • Knowledge in ARM processor’s programming

Tijuana, Mexico


Production Supervisor

 

We have a night shift position open for a Production Supervisor for our Tijuana Plant:

Requirements:

  • 5 years of experience in supervision

Skills and education:

  • Technical degree is required
  • Must have excellent communication and leadership skills
  • Ability to improve operating efficiency, reduces cost, and identifies unfavorable trends and takes corrective action
  • Conversational English 80%
  • Analytical skills/ decision making
  • Experience in molding desirable

 


OPEX Coordinator

Skills and education:

  • Bachelor’s degree in Engineer (Industrial, Mechanical, Electromechanical, Electronics or Mechatronics) with a 2-5 years experience
  • Conversational English 80%
  • Valid Passport and Visa as well as able to travel
  • Experience in Lean, Six-Sigma, 5S, and other tools for Operational Excellence
  • One or more of the following certifications: Lean Mfg, Six Sigma Black belt, CQE.

International

 


Sales Operation Agent (China)

  • Department: Customer service
  • Permanent, full time
  • Post based in Giangzhou (China)

Responsibilities:

  • Communicate via phone, email & chats in a respectful & timely manner
  • Enter customer orders (solve/get answers to ambiguities) in Visual
    • Verify minimum order quantity
    • Verify pricing
    • Get pricing from Sales Rep. or give pricing
    • Request & follow-up on shipping quotes
  • Confirm order shipping date
  • Write proforma invoices
  • Request shipping quotes from logistics
  • Communicate discrepancies with customer order (credit, MOQ, price)
  • Make sure orders are shipped; if not verify why and when it will ship
  • Communicate changes to customer (order delays…)
  • Follow-up on orders
    • Customer requested changes; push, pull, cancel, change quantities
    • Production or supply chain changes
    • Consolidation possibilities
  • Enter customer complaints
  • Issue RTS & RMA numbers
  • Correct errors (fill in credit request)
    • Shipping quantity
    • Product price
  • Follow-up on stocking and consignment quantities
    • Communicate with account specialist and sales rep when an item isn't moving anymore or if there is too little in the agreement to meet customer needs
  • Keep updated on sales opportunities
  • Create & receive transfers (IBT) in warehouses different than PQ1 & GAMX
    • Balance out warehouse transactions between what was shipped and what has left the warehouse
  • Determine priorities with regards to customer needs
  • Help when a colleague is overwhelmed or absent
  • Communicate with customers to determine their product forecast
  • Take care / negotiate early buy program for your customers
  • Make sure customer agreements are red & followed
  • Take care of anything that is internal and not technical

Requirements:

  • Spoken languages: English, French, Spanish, Mandarin, Cantonese
  • Written language:  English, French, Spanish, Mandarin, Cantonese
  • Respect for all users, team members, and superiors
    • Even when it's not reciprocated
  • Likes and can easily communicate verbally with customers
  • Autonomous
  • Self-discipline
  • The ability to effectively prioritize tasks
  • Dedication and commitment to customer needs
  • The ability to learn from experience and from informal/formal instruction
  • Has customer service experience in B-to-B transactions
  • Has working experience with Ms Excel & Word
  • Accepts and embraces change
  • Is able to negotiate and find a fair deal with customers
  • Able to manage/frame customer expectations

 

You want to know more about Gecko Alliance work environement and organizational culture?